Effective Date: November, 17 2025

This Privacy Policy (“Policy”) describes how AIDA Data Center Engineers, SIA Datakom (“we,” “us,” “our”) collects, uses, stores, shares, and protects personal data relating to users (“you,” “your”) of our website aidatacenterengineers.com (the “Site”), in accordance with the European Union’s General Data Protection Regulation (GDPR) and applicable EU data protection laws.

1. Data Controller

Controller: AIDA Data Center Engineers, SIA Datakom
Address: Maldugunu iela 2, Marupes novads, Marupe, LV-2167
LV 40103142605, Latvia
Email: [email protected]

2. Personal Data We Collect

We may collect the following categories of personal data from you:

1. Information you provide directly:

• Your name, business email, phone number — when you fill in a contact or consultation request form.
• Company / organization name, job title, address (if provided).

2. Automatically collected data (Usage Data):

• IP address, device type, browser type and version, operating system.
• Pages visited, date/time stamps, how long you stay on pages, referral URLs.
• Interaction data (e.g., which buttons you click).

3. Cookies and similar technologies:

• We use cookies and other tracking technologies to enable functionality, analyze usage, and (optionally) enable marketing features.
• Types of cookies may include “essential” (strictly necessary) cookies, performance / analytics cookies, and possibly advertising or targeting cookies. 

4. Third-party data:

If you interact with us through third-party services (e.g., LinkedIn, Google), we may receive data from those services (subject to your settings and their policies).

3. How We Use Your Personal Data (Purposes)

We process your personal data for these purposes:

• To operate and maintain the Site: Responding to your inquiries, providing consultation, enabling contact forms.
• To deliver services: If you request a quote or consultation, we use your data to provide those services.
• Marketing & communications: With your consent (where required), we send you newsletters, updates, and information about our services.
• Analytics & improvement: We analyze how people use our Site to improve user experience, optimize performance, and make business decisions.
• Legal & compliance: To comply with regulatory obligations, respond to legal requests, and enforce our terms.
• Security: To detect and prevent fraud, protect data, and ensure the integrity of our systems.

4. Legal Basis for Processing

Under GDPR, we rely on:

• Consent: For non-essential cookies and for direct marketing (if required).
• Contract performance: To respond to your consultation or service request.
• Legitimate interests: For analytics, site improvement, and security — provided these interests don’t outweigh your rights.
• Legal obligation: When required to process or retain data for regulatory compliance.

5. Sharing & Disclosure of Personal Data

We don’t sell your personal data. We may share it in the following cases:

• Service providers / Processors: e.g., web hosting, email provider, analytics tools — who process data on our behalf.
• Legal requirements: If required by law, court, or regulatory authority.
• Business transfers: In a merger, acquisition, or sale, but under contract and appropriate safeguards.

6. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we will ensure that it’s protected with appropriate safeguards (e.g., standard contractual clauses) in line with GDPR.

7. Data Retention

We keep personal data only as long as needed for:

1. The purposes for which it was collected (e.g., handling your request)
2. Any ongoing business relationship (if you signed up for communication)
3. Legal or regulatory obligations

Afterward, we securely delete or anonymize your data.

8. Your Rights Under GDPR

You have certain data protection rights. Depending on the situation, you may:

1. Access your personal data that we hold.
2. Rectify any inaccurate or incomplete data.
3. Erase your data (“right to be forgotten”) in certain cases.
4. Restrict how we process your data.
5. Object to processing on grounds of legitimate interests or for direct marketing.
6. Data portability: Receive your data in a structured, machine-readable format (where applicable).
7. Withdraw consent at any time (without affecting prior processing).
8. Lodge a complaint with a supervisory authority (e.g., your national Data Protection Authority).

To exercise your rights, contact us at: [email protected]

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Site. Here’s how:

9.1 What Are Cookies?

Cookies are small files placed on your device when you visit our Site. They help us:

• Make the Site work (essential cookies)
• Understand how you use the Site (analytics)
• Support additional functionality (e.g., remembering your preferences)

9.2 Types of Cookies We Use

We may use these categories (depending on how our Site is configured):

1. Essential / Strictly necessary cookies: Required for the basic operation of the Site.
2. Performance / Analytics cookies: Collect anonymous usage information (e.g., which pages are most visited).
3. Functional / Preference cookies: Remember your settings or preferences.
4. Marketing / Advertising cookies (if used): For personalized content or remarketing (only with your consent).

9.3 Third-Party Cookies

Our Site may include cookies from third parties (e.g., Google Analytics, social media widgets). We do not control how their cookies are used; for more information, check their privacy policies.

9.4 Consent & Control

• On your first visit, a cookie consent banner (or similar tool) should appear, allowing you to accept or reject non-essential cookies.
• You can change or withdraw your cookie preferences at any time via your browser settings or the banner / cookie management tool.
• If you disable non-essential cookies, some Site functionality may be limited.

9.5 Cookie Retention

Cookies may be either:

• Session cookies (deleted once you close your browser)
• Persistent cookies (stay on your device for a set period, unless you delete them)

10. Security of Your Data

We take data security seriously. We implement appropriate technical and organizational measures, such as:

• Secure HTTPS connections
• Access controls
• Regular security reviews
• Staff training on data protection

However, no system is 100% secure — we can’t guarantee absolute security, but we do our best.

11. Children

Our Site is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If a parent or guardian becomes aware that we have collected data of a child under 16, please contact us so that we can delete it.

 12. Links to Other Sites

Our Site may contain links to third-party websites (e.g., social media, embedded content). This Policy does not apply to those sites. We encourage you to check their privacy policies before interacting.

13. Changes to This Privacy Policy

We may update this Policy occasionally. When we do:

• We will revise the Effective Date at the top.
• We may notify you (e.g., via email) if there are major changes.
• We encourage you to review the Policy regularly.